Knowledge
Something that has been requested by most prospective or current Osprey customers is a detailed SOP. A large scale commercial washing machine can be intimidating to some, however The Osprey is a very simple and easy to use machine. It's extremely difficult to use incorrectly and end up with beat up hash/less than expected yields!
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Something that has plagued the rosin world since the beginning of time: BLOWOUTS! There is nothing worse than working your ass off to create a 4*, 5*, or 6* dry sift/bubble hash just to throw it in your press and...
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